Privacy Policy

Effective date: October 8, 2026

At Lina Pasteur (accessible from linapasteur.fr), protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of personal information collected and recorded by Lina Pasteur and how we use it.

In accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and French law (Loi Informatique et Libertés), this policy explains your rights regarding your personal data.

1. Data Controller

The data controller responsible for processing your personal data is:

  • Business Name: Lina Pasteur (Lina MA)
  • SIRET: 953 592 409 00023
  • Email: lina.pasteur.rosa@gmail.com

2. Personal Data We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, place an order, or contact us. This includes:

  • Identity & Contact Data: First name, last name, email address, shipping address, billing address, and phone number.
  • Order & Transaction Data: Order details, payment confirmation status, and purchase history. (Note: Sensitive payment card details are processed securely by our third-party payment providers and are never stored on our servers).
  • Technical & Browsing Data: IP address, browser type, device information, and pages visited (via cookies and analytics).

3. Purpose & Legal Basis of Data Processing

We process your personal data for the following purposes and legal bases:

PurposeLegal Basis
Order Processing & Delivery: Managing purchases, shipping products, issuing invoices, and providing customer support.Execution of a contract (Art. 6.1.b GDPR)
Legal Compliance: Meeting tax, accounting, and regulatory obligations.Legal obligation (Art. 6.1.c GDPR)
Customer Communication: Responding to inquiries sent via contact forms or email.Legitimate interest / Consent (Art. 6.1.a & f GDPR)
Website Analytics & Security: Improving website performance, user experience, and preventing fraud.Legitimate interest / Consent for cookies (Art. 6.1.a & f GDPR)

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to third parties. We only share necessary data with trusted service providers to operate our business, such as:

  • Logistics & Carriers: Postal and delivery services (e.g., La Poste, Mondial Relay) to deliver your orders.
  • Payment Processors: Secure payment platforms to process your transactions.
  • Hosting & IT Services: Website hosting infrastructure and technical service providers.

All third-party processors are bound by contract to protect your data and comply with applicable data protection laws.

5. Data Retention Period

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected:

  • Customer Account & Order Data: Retained for the duration of the commercial relationship, plus applicable legal retention periods for invoicing and accounting (up to 10 years under French commercial law).
  • Inquiries & Support Data: Retained for up to 3 years from the last contact.
  • Cookies & Analytics: Retained for a maximum of 13 months.

6. Your Data Rights (GDPR)

Under European data protection regulations, you have the following rights regarding your personal information:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be forgotten”): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict or Object to Processing: You can object to or request the restriction of the processing of your data.
  • Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you.

To exercise any of these rights, please contact us at lina.pasteur.rosa@gmail.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a supervisory authority. In France, this is the CNIL (Commission Nationale de l’Informatique et des Libertés) at cnil.fr.

7. Cookies

Our website uses cookies and similar tracking technologies to ensure core website functionality and analyze traffic. You can choose to accept or decline non-essential cookies via our cookie consent banner or by adjusting your browser settings.

8. Governing Law & Language

This Privacy Policy is governed by French law and EU regulations. In the event of any conflict or divergence of interpretation between the French version and this English version, the French text shall prevail.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.